This policy explains how Bali Technical & Technology Services (“we”) handles personal data when you use balics.com or contact us. We comply with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.
Data we collect
Contact details you provide voluntarily when reaching us by phone, email, or the contact form on our site — such as your name, organization, phone number, email address, and project details.
Limited technical data recorded automatically by our hosting servers for operational and security purposes, such as IP address, browser type, and time of visit. Our site currently uses no tracking cookies or third-party analytics.
How we use your data
We use your data to answer inquiries, prepare quotations, deliver and improve our services, and meet legal obligations where required.
We do not sell your personal data, and we do not share it with anyone for marketing purposes.
Data sharing
Your data may be processed by service providers we rely on to run our business — such as our hosting provider — and only to the extent necessary.
We may disclose data where the law requires it or a competent authority requests it.
Data retention
We keep data only as long as needed for the purposes it was collected for, or as the law requires, after which it is deleted or anonymized.
Your rights
Under the PDPL you may request access to your data, its correction or deletion, or object to its processing. To make a request, email info@balics.com and we will respond within the statutory timeframes.
Data security
We apply appropriate technical and organizational measures to protect data against unauthorized access, alteration, or destruction.
Changes to this policy
We may update this policy from time to time and will publish the updated version on this page with its revision date.
Contact
For any question about this policy or your data, email info@balics.com.